Desktop Support Engineer (C4)

Sydney

Our client is seeking a Desktop Support Engineer to work on an 8 week contract.

In this role you will be responsible for;

  • Provide desktop support for workstations for applications, hardware and operating systems
  • Build workstations according to SOE
  • System admin of windows environment, including user provisioning with emphasis on fast service and turn around time.
  • Windows administration and configuration, installation of Servers and systems.
  • Maintenance and admin of group policy
  • Exchange 2000/2003 implementation and system admin including provisioning and testing.
  • Support and maintenance of desktop environment including ongoing upgrades and patching.
  • Vendor liaisons and escalation for vendor fixes and troubleshooting.
  • Tier 3 support for BNONMC desktop systems including Servers, applications and network infrastructure
  • Reduce total cost of ownership for department by centralised administration of systems.
  • Support of remote installation of desktops for various builds throughout the department.
  • Support of network and security of windows systems.
  • DNS and DHCP design and ongoing administration.
  • System support of web Servers including Internet information services (IIS) IIS5/IIS6 and outlook web access administration.
  • Support of ISA systems and administration.
  • SQL database administration and backup
  • Capacity management and forecasting of desktop systems.
  • Make recommendations on systems purchasing and budgeting.
  • Recommend best practice SOE environments
  • Backup support for the ICM platform for internal and customer call centre solutions
  • Support for Optus products residing on Windows Operating System including HP Service Desk, SAN Management Server and WIRES
  • Support for Operational troubleshooting tools which reside on Windows Operating System including Agilent Analysers and Sniffer Servers
  • Create work instructions detailing processes, procedures and troubleshooting
  • Support the windows environment on a 24 x 7 on-call rostered basis

To be considered for this role you should have experience in systems administration and applications support such as:

  • Experience working in a 24x7 environment
  • Experience working in a desktop support environment
  • Microsoft Server 2000/2003
  • Microsoft XP Professional
  • Microsoft Office 2003
  • HP and Dell Hardware
  • Data Communications experience with a focus on Routing TCP/IP
  • Microsoft Security and Administration best practices
  • Minimum 3 years experience in an IT role
  • In depth knowledge of TCP/IP Protocol and associated tools and routines
  • Microsoft Exchange 2000 or 2003, Microsoft SQL 2000, Microsoft ISA Server, Microsoft IIS5/6, Microsoft VB Scripting, LANDesk Management Suite, Clustering (Microsoft/Veritas), MCSE 2000/2003, Degree or similar tertiary qualification - All highly desirable.

This role is paying $350 per day including super, equating to approximately $84k per year

If you would like to learn more about this opportunity please APPLY NOW and we will contact you if your skills are deemed suited.



Profession: I.T. & T
Sector: Private
Role: Security
Work Type: Contract
Reference Number: 4249510


Contact Details: C4 Public Transport:

10 February 2012

Only People with the right to work in Australia / New Zealand may apply for this position.

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